FAQ

• Medication with supplies.
• Nutritional guidance.
• Fitness plan which includes BMR and Ideal Weight goals.
• Patient portal with access to communicate with provider whenever necessary.
• Support and guidance with your weight loss and wellness journey.

No, it is Contraindicated for Individuals with:
Family or personal history of medullary thyroid carcinoma
Multiple endocrine neoplasia syndrome (Type 2)
Hypersensitivity
Kidney disease
History of pancreatitis
Type 1 Diabetes

Contraindicated in:

Uncontrolled blood pressure
Glaucoma
Diabetes
Hyperthyroidism
Mental health disorders
Alcoholism
History of MI or chest pain or other significant cardiac history

We accept any major credit or debit card.

No, we do not work with Insurance companies, however we will give you a superbill if your insurance will reimburse you for the medication. Most weight loss medications and peptides are not covered by insurance.

We are unable to accept Medicare and Medicaid clients, due to current federal billing rules. We refer any inconvenience this causes.

Yes, our program is designed to be safe and effective for people of all ages and fitness levels. However, we recommend consulting with your doctor before starting any new diet or exercise program.

Vitamins and weight loss treatments are obtained from 503B compounding pharmacies that are compliant with the FDA’s strict cGMP (current Good Manufacturing Practices). This ensures the highest level of safety for patients.

Our fees are a non-refundable fee that covers the cost of the provider evaluating your health information and conducting a consultation, just like at a physical doctor’s office. Once your consultation has begun, we cannot issue a refund. You may cancel a visit if you submit the request to cancel before your scheduled provider visit by sending a secure message through the patient portal or to email@srswellnessvitality.com. ‌

Visit fees provide you with a personalized, evidence-based treatment plan from a licensed healthcare provider. They do not guarantee a prescription, as this depends on each patient’s individual needs and the provider’s evaluation.

‌For prescription refill visits, if we are unable to provide a refill for the requested medication, you will be notified prior to your scheduled tele-health visit and will not be billed.

Once a lab testing order has been transmitted to the lab testing provider, the cost of the lab testing is non-refundable. All lab testing costs will be discussed with you prior to any order being sent to the testing provider for you to approve the costs. If you are using insurance for lab testing, we are unable to provide an estimate of your costs, and you should reach out to your insurance carrier for coverage information.

We charge a $50 cancellation fee for any appointments canceled less than 24 hours from your appointment time.

Weight loss can be challenging, with diet and exercise you could lose 6-8% of your body weight. With the addition to medication you could have up to 20% of weight loss, depending on the medication used.