Guiding your Wellness Journey Virtually servicing Illinois, North Dakota, Washington, Utah, Vermont & Florida.



frequently asked questions

Simply click the green icon Schedule An Appointment for your Telehealth appointment. We will send a text 5 minutes before your scheduled appointment time with a telehealth link to meet with your provider.
Access to a digital scale, digital blood pressure monitor, if history of hypertension and device (computer or phone) that allows video and microphone access. Blood Work/Labs if done in the last 3 months.
  • Medication with supplies.
  • Nutritional guidance.
  • Fitness plan which includes BMR and Ideal Weight goals.
  • Patient portal with access to communicate with provider whenever necessary.
  • Support and guidance with your weight loss and wellness journey.

No, it is Contraindicated for Individuals with:
Family or personal history of medullary thyroid carcinoma
Multiple endocrine neoplasia syndrome (Type 2)
Kidney disease
History of pancreatitis
Type 1 Diabetes

Contraindicated in:

Uncontrolled blood pressure
Mental health disorders
History of MI or chest pain or other significant cardiac history

We require a 24-hour notice for cancellations. When you make an appointment that time is reserved only for you. Staff members have been scheduled specifically for you at that time. If at the last moment you don’t show up for your appointment, no other person will be able to fill that spot, yet we have incurred the fees for staffing that appointment. This creates an unfair financial burden as well as being unfair to the patients who would have wanted to be seen at that time. For this reason, cancellations less than 24 hours or no shows are subject to a $50 cancellation fee.

We accept any major credit or debit card.

No, we do not work with Insurance companies, however we will give you a superbill if your insurance will reimburse you for the medication. Most weight loss medications and peptides are not covered by insurance.

We are unable to accept Medicare and Medicaid clients, due to current federal billing rules. We refer any inconvenience this causes.

No, you can incorporate your favorite foods into your dietary plan. We will give you a dietary plan with the appropriate caloric intake for your body weight. With changing your body and getting healthier, the desire for certain junk food or cocktails go to the wayside.

Yes, our program is designed to be safe and effective for people of all ages and fitness levels. However, we recommend consulting with your doctor before starting any new diet or exercise program.

Vitamins and weight loss treatments are obtained from 503B compounding pharmacies that are compliant with the FDA’s strict cGMP (current Good Manufacturing Practices). This ensures the highest level of safety for patients.

Our fees are a non-refundable fee that covers the cost of the provider evaluating your health information and conducting a consultation, just like at a physical doctor’s office. Once your consultation has begun, we cannot issue a refund. You may cancel a visit if you submit the request to cancel before your scheduled provider visit by sending a secure message through the patient portal or to ‌

Visit fees provide you with a personalized, evidence-based treatment plan from a licensed healthcare provider. They do not guarantee a prescription, as this depends on each patient’s individual needs and the provider’s evaluation.

‌For prescription refill visits, if we are unable to provide a refill for the requested medication, you will be notified prior to your scheduled tele-health visit and will not be billed.

Once a lab testing order has been transmitted to the lab testing provider, the cost of the lab testing is non-refundable. All lab testing costs will be discussed with you prior to any order being sent to the testing provider for you to approve the costs. If you are using insurance for lab testing, we are unable to provide an estimate of your costs, and you should reach out to your insurance carrier for coverage information.

We charge a $50 cancellation fee for any appointments canceled less than 24 hours from your appointment time.

It is recommended to engage in aerobic exercise 4 days a week minimum 30 minutes a day and 2-3 days of strength training is a must.
The length of our program varies depending on your goals and progress. We offer both short-term and long-term programs to help you achieve your weight loss goals.
Yes, we offer ongoing support and maintenance programs to help you maintain your weight loss and continue living a healthy lifestyle. Obesity is a chronic condition and you may have to be on this medication for the rest of your life.

Weight loss can be challenging, with diet and exercise you could lose 6-8% of your body weight. With the addition to medication you could have up to 20% of weight loss, depending on the medication used.

Minimum 2 months for all medications. However, you may pay in advance for 3, 6 , 9 or 12 months upfront. No stress or worrying if the medication will come to you.
Our services

SRS Services

Weight Loss
We will work with you to create a personalized approach to your weightloss journey
Peptide therapy can be tailored according to individual needs due to the condition or desired health outcome.

BMR Calculator

Take a look at this article about basal metabolic rates and energy expenditures. It’s important to be aware of what your body needs and how it works if you exercise. This is an easy read!

I will send you updated calorie and BMR calculations when you get signed up so don’t worry about calculating it yourself, it will change monthly based on weight.

What is Obesity?
The Obesity Medicine Association offers great educational tools for practitioners and patients.